Rik Williams – Medium

Rik Williams

The SUPR-Q: primer and reflections

4 min readSep 12, 2019

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The SUPR-Q: primer and reflections

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Rik Williams

Making inclusive design happen

1 min readMar 31, 2019

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Making inclusive design happen

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Rik Williams
in
UX Collective

Contextual inquiry: 8 typical patterns and issues

8 common patterns, behaviours and issues often seen during a contextual inquiry, with a focus on services and culture.

6 min readFeb 2, 2019

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Contextual inquiry: 8 typical patterns and issues

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Rik Williams

Contextual Inquiry — 8 typical patterns and issues

6 min readJan 7, 2019

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Contextual Inquiry duplication example

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Rik Williams

Older People Digital Design Guidelines

3 min readDec 7, 2018

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Rik Williams

List of UX Research Recruitment Agencies

2 min readNov 20, 2018

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List of UX Research Recruitment Agencies

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Rik Williams

Empathy balloons. A game for inclusive design.

A simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.

4 min readSep 24, 2018

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Empathy balloons. A game for inclusive design.

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Rik Williams

Usability Lab Observers Note-taking Guide

Usability Lab Observers Note-taking Guide [Google Slides]

1 min readJul 30, 2018

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Usability Lab Observers Note-taking Guide

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Rik Williams

Collaborative UX projects. Lessons from Youth Leadership Treks

8 min readMay 2, 2016

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Collaborative UX projects. Lessons from Youth Leadership Treks

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Rik Williams

Better Content Inventories with Content Analysis Tool

3 min readApr 11, 2016

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Better Content Inventories with Content Analysis Tool

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Rik Williams

Rik Williams

Content Strategist at Government Digital Service (GDS). Inclusive UX Research, Information Architecture, Content Engineering. rikwilliams.net

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