Slides Resources cited Blogs and Podcasts Web Axe Web AIM 24 Accessibility Paciello Group Blog Toolkits Accessiblity for Teams The A11y Project Inclusive Design Toolkit — University of Cambridge Inclusive Design Toolkit — Microsoft Games and activities Empathy balloons Empathy Prompts Mouth Sticks and Head Pointers Low vision simulation Microsoft’s Inclusive Design Activities [PDF, 3.3Mb] Community

8 common patterns, behaviours and issues often seen during a contextual inquiry, with a focus on for enterprise software services and culture. — What is a contextual inquiry? Contextual inquiry, also known as site visits, or contextual interviewing, is a powerful method to ‘narrow the gap with reality’ when understanding, or making design decisions. It is particularly effective in gathering (sometimes ‘hidden’) insight — through semi-structured interview and direct observation — about how people use a product or…

First published in UX Collective. What is a contextual inquiry? Contextual inquiry, also known as site visits, or contextual interviewing, is a powerful method to ‘narrow the gap with reality’ when understanding, or making design decisions. …

A elder-friendly guidelines/heuristics framework for use evaluating digital systems like websites, apps, web content and user interfaces. Older People Digital Design Guidelines / Heuristics [Google Sheets] Now also available as How to design websites for older people — a blog post for Alzheimer’s Society. Why it’s important to us Dementia currently affects 850,000 people who…

A simple list of recruitment agencies for finding participants for UX research in the UK. This list of UX research recruitment agencies is sorted alphabetically: Acumen “Expertise in all methods of qualitative and quantitative and healthcare research.” Manchester. 0161 234 9940 enquiries@acumenfieldwork.com Rik’s take: appear to have a healthcare focus, both…

A simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues. Objective of Empathy Balloons Most people, and especially those working in digital teams, understand that design for inclusion is important and desirable. However, this understanding is often limited to a focus on accessibility…

Usability Lab Observers Note-taking Guide [Google Slides] A quick and easy way to brief people attending usability testing sessions about how and what to observe/note. Posted here after a request for material on the UXPA (UK) Members Slack. How I use it I print a complete copy of the slide deck for the member…

Volunteering as an Adventure Project Manager with Raleigh International is an excellent way to develop yourself by developing others. The delivery of 20 day / 300km youth leadership treks with teams of fifteen 17–24 year olds can teach you so much about managing diverse teams in challenging situations. In particular…

Content audits and content inventories are essential documents for understanding the scale, scope, fate and quality of content. However they notoriously laborious to create and maintain. I typically use Content Analysis Tool (CAT) to automate an initial inventory, saving considerable effort and improving accuracy over a manual inventorying process. However…