List of UX Research Recruitment Agencies

Rik Williams
2 min readNov 20, 2018

A simple list of recruitment agencies for finding participants for UX research in the UK.

This list of UX research recruitment agencies is sorted alphabetically:

Acumen

“Expertise in all methods of qualitative and quantitative and healthcare research.”

  • Manchester.
  • 0161 234 9940
  • enquiries@acumenfieldwork.com

Rik’s take: appear to have a healthcare focus, both in the UK and overseas.

Angelfish

“We are an independent market research company specialising in qualitative recruitment.”

  • Cheltenham.
  • 01242 240 849

Rik’s take: experience recruiting participants with diverse accessibility needs for inclusive design.

Bunnyfield

“Bunnyfield is a department of Bunnyfoot UX consultancy. Specialising in finding and recruiting participants to take part in UX research.”

  • London, Oxford and Sheffield.
  • 01235 838 514
  • team@bunnyfield.com

Rik’s take: a run UX Labs in all their locations.

Call for Participants

“Take part in the widest selection of academic research and earn rewards.”

  • London and Bristol.
  • hello@callforparticipants.com

Rik’s take: a JISC funded project built for academic research studies.

Criteria

“A dedicated qualitative market research fieldwork agency.”

  • London.
  • 020 7431 4366
  • info@criteria.co.uk

Rik’s take: specialists in end-to-end recruitment, participant governance and transcription/translation. Rave reviews on the UXPA (UK) Slack channel!

I Need Users

“We’ve recruited thousands of users for Market Research, UX and Conversion.”

  • Manchester.
  • hello@ineedusers.com

Rik’s take: also run Home UX Lab.

Leftfield

“We are an independent market research company specialising in qualitative recruitment.”

  • London.
  • 020 7404 2546
  • info@leftfield.co.uk

Rik’s take: a market research agency with international reach.

People For Research

“We offer a specialist market research and user testing recruitment service for paid research projects across the UK.”

  • London and Bristol.
  • 0117 921 0008
  • info@peopleforresearch.co.uk

Rik’s take: experienced in recruiting hard to reach audiences to tight timescales. Run their own interaction lab in their Bristol office.

Roots Research

“A dedicated research recruitment agency, including interviews, analysis and recruitment.”

  • Brighton.
  • 01273 617 132
  • enquiries@rootsresearch.co.uk

Saros Research

  • London.
  • 020 8481 7160
  • quotes@sarosresearch.com

Rik’s take: a single 1-star review in Google, some positive reviews in the UXPA (UK) Slack group.

Simple Usability

“We can support you with User Centred Design services throughout the whole project lifecycle.”

  • Leeds and London.
  • 01133 508 155
  • info@SimpleUsability.com

Rik’s take: a full-service UX recruitment and research agency with a well-featured UX lab.

TestingTime

“We recruit test users, for usability tests, focus groups, interviews, surveys and more.”

Rik’s take: they have a focus on the DACH countries, but are not restricted to them.

Looking for UX Labs in London?

Updates…

Suggestions and revisions welcome, via twitter, or in the comments…

Originally published at Rik Williams, UX Architect.

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Rik Williams

Content Strategist at Government Digital Service (GDS). Inclusive UX Research, Information Architecture, Content Engineering. rikwilliams.net